Privacy Policy
What We Collect
When you submit our estimate request form, we collect your full name, phone number, email address, property ZIP code, the service you are interested in, whether the project is residential or commercial, your project details, and your preferred contact method. We also collect information about how you found our website if that data is available.
How We Use Your Information
We use the information you submit to respond to your estimate request, schedule an on-site visit, prepare a written scope, and communicate with you about your project. Your information is stored in our customer relationship management (CRM) system so we can follow up and maintain records of our communication.
Phone and SMS Communication
By submitting your phone number, you consent to being contacted by phone and SMS text message at the number you provided. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message you receive. For help, reply HELP to any message. We do not send promotional SMS messages without your explicit consent.
We Never Sell Your Information
Your information is never sold, rented, or shared with third parties for marketing purposes. We only share information with service providers who help us operate our business (such as our CRM provider) under contracts that require them to protect your data.
Cookies and Analytics
This website may use cookies and analytics tools to understand how visitors use the site and to improve our content. Analytics data is aggregated and does not identify individual users. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
Data Retention
We retain the information you submit for as long as needed to provide our services and maintain records. If you request deletion of your information, we will remove it from our active systems within 30 days, except where we are legally required to retain it.
Request Deletion
To request deletion of your information, email us at castcastropainting@gmail.com or call (817) 420-7661. We will confirm your identity and process your request within 30 days.
Contact
Questions about this policy? Contact us at castcastropainting@gmail.com or (817) 420-7661.